CATEGORIES
- (5) Negotiating Tax Debt and Payment Arrangements with SARS
- (2)Account / Profile
- (574)Accounting
- (4)Accounting & Financial Reporting
- (2)Accounting and Finance
- (29)Audit
- (164)Auditing and Assurance
- (1)Business
- (1)Business Management
- (3)Business Rescue
- (118)CIPC
- (7)Compliance
- (19)Ethics and Professionalism
- (47)Financial Reporting
- (1)Government Funding Applications
- (4)Guides
- (1)IFRS
- (1)Independent Reviews
- (1)Individuals Tax
- (41)Law
- (49)Legal and Compliance
- (2)Management
- (56)Miscellaneous
- (29)Money Laundering
- (1)Personal & Professional Development
- (2)Practice Management
- (2)Professional Ethics
- (3)Public Sector
- (145)Regulatory Compliance and Legislation
- (41)SARS Issues
- (32)Sustainability Reporting
- (45)Tax
- (1)Tax Update
- (11)Technology
- (1)Wills, Estates & Trusts
- Show All
CIPC: Validation of customer profiles – improvement to prevent duplication
- 22 September 2026
- CIPC
- South African Accounting Academy
Summary:
The Companies and Intellectual Property Commission (CIPC) has informed customers that an update has been implemented on the eServices system to improve the validation of customer profiles and prevent the use of duplicate contact details.
Article:
As part of this update, the system now checks whether the email address and cellphone number entered during registration or profile updates are already associated with another CIPC customer profile.
If you receive an error message stating that your email address and/or cellphone number is already associated with another CIPC profile, you are kindly requested to use a different email address and/or cellphone number that is not linked to another customer profile.
This enhancement is intended to improve the integrity of customer information and ensure that contact details are uniquely associated with the appropriate customer profile.
CIPC apologised for any inconvenience this may cause and appreciate customers' cooperation and understanding.
Click here to download Notice 41 of 2026:
https://www.cipc.co.za/wp-content/uploads/2026/09/Notice-41.-of-2026.pdf
Relevance to Auditors, Independent Reviewers & Accountants:
- The Companies Act is yet another piece of legislation that your clients must comply with, and which you must assess compliance with. If they don’t comply with the relevant laws and regulations, you have certain reporting obligations in terms of NOCLAR (NOn-Compliance with Laws And Regulations) – this could include reporting to management, qualifying your audit opinion, reporting a Reportable Irregularity, etc.
- As an auditor, independent reviewer and accountant, you also need to monitor your client’s compliance with the Companies Act and all relevant notices/enforcements/practice notes/customer letters issued by CIPC as the regulator.
- Where you perform these compliance tasks on behalf of your client, you need to ensure that you comply with all relevant notices/enforcements/practice notes/customer letters issued by CIPC as the regulator.
Relevance to Your clients:
- An entity (company or close corporation) has a duty to comply with the Companies Act, and all relevant notices/enforcements/practice notes/customer letters issued by CIPC as the regulator.